Privacy Policy
Privacy Policy
At The Innovative Travel, we are committed to protecting the privacy and confidentiality of the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website or services.
Information We Collect
We collect personal and non-personal information from you when you:
- Make a booking (holiday package, flight, hotel, visa, etc.)
- Fill out a form or submit inquiries through our website
- Contact us via phone, email, or WhatsApp
- Subscribe to newsletters or promotional emails
Personal Information may include:
- Full name
- Contact details (email, phone number, address)
- Passport details
- Travel preferences
- Visa documents and identification
- Payment information (processed securely via third-party payment gateways)
Non-Personal Information may include:
- IP address
- Browser type
- Device information
- Pages visited on our site
How We Use Your Information
We use your information to:
- Process bookings and reservations
- Provide visa assistance and travel documentation
- Communicate important updates or confirmations
- Improve our services and website experience
- Send promotional offers, newsletters (you can opt-out anytime)
- Comply with legal obligations and requirements
Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Airlines, hotels, embassies, and other third-party service providers solely to complete your booking
- Government agencies if required by law or in case of a legal request
- Payment gateway providers to process secure transactions
All third parties we work with are required to use your information only for the intended purpose.
Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. These include:
- Secure SSL encryption on our website
- Restricted access to your data by authorized personnel only
- Regular review of our data handling and storage practices
Please note that while we take reasonable precautions, no method of online transmission or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access, correct, or update your personal data
- Request deletion of your data (subject to applicable laws)
- Opt-out of marketing communications at any time
To exercise any of these rights, please email us at info@theinnovativetravel.com